June 24th-26th 2022
In 2022, the Frontiers In Service Conference will be hosted at Babson College in Babson Park, Massachusetts. This is the first time the conference will be held in the Boston area! We are looking forward to welcoming you in New England this June.
Frontiers in Service Conference 2022
Themed “How technology is creating value for the service and retail industry,” Frontiers in Service Conference 2022 will explore a variety of service topics, including service marketing, service management, service operations, service strategy, service design, service engineering, service science, service IT, and AI and robotics as related to service.
Please mark your calendars and join us for a chance to discuss engaging topics with academics and professionals from around the world who dedicate their work to these dynamic industries.
Sherrill Kaplan is the Chief Digital Officer of Planet Fitness and has 20 years of experience in the digital marketing and operations fields.