June 25th-28th 2020
After much deliberation and monitoring of the COVID-19 situation, we have come to the difficult conclusion that we need to cancel this year’s Frontiers conference.
The hosts of Frontiers 2021 have kindly agreed that any paper that was accepted for this year’s Frontier’s conference can be presented at the 2021 conference that will be held June 10-13, 2021, with the consortium occurring June 8-9, 2021.
Please mark your calendars for now, and the conference hosts will follow up with details about the location and venue.
We are pleased to announce that we will host the 2022 Frontiers conference at Babson College from Wednesday, June 22, 2022 to Sunday, June 26, 2022. We hope to see many of you then.
In the meantime, please stay safe and well.
Anne Roggeveen Dhruv Grewal Werner Kunz
In 2020, the Frontiers In Service Conference will be hosted at Babson College in Babson Park, Massachusetts. This is the first time the conference will be held in the Boston area! We are looking forward to welcoming you in New England this June.
Frontiers in Service Conference 2020
Themed “How technology is creating value for the service and retail industry,” Frontiers in Service Conference 2020 will explore a variety of service topics, including service marketing, service management, service operations, service strategy, service design, service engineering, service science, service IT, and AI and robotics as related to service.
Please mark your calendars and join us for a chance to discuss engaging topics with academics and professionals from around the world who dedicate their work to these dynamic industries.