Conference Overview
Friday 26 June 2020
Conference Registration: 7:45 am - 12:00pm (Sorenson)
Conference Registration: 12:00 - 5:00 pm (Olin Hall)
07:30 – 08:15 am Breakfast/Snack @ Sorenson
08:15 – 08:30 am Welcome @ Sorenson
08:30 – 10:00 am Plenary Session 1: Entrepreneurial Leadership in a Service Organization @ Sorenson
10:00 – 10:30 am Coffee Break @ Sorenson
10:30 – 11:45 am Plenary Session 2: Service Technology @ Sorenson
12:00 – 01:00 pm Lunch @ Knight Auditorium
12:00 – 01:00 pm JSR/ERB Lunch @ Wellesley Room
01:00 – 03:00 pm Concurrent Sessions @ Olin & Malloy Halls
03:00 – 03:15 pm Coffee Break @ Wellesley Room
03:15 – 05:15 pm Concurrent Sessions @ Olin & Malloy Halls
06:30 – 07:30 pm Reception
07:30 – 10:00 pm Awards Dinner
Saturday 27 June 2020
Conference Registration: 8:00 am - 12:00 pm @ Sorenson
Conference Registration: 12:00 - 5:00 pm @ Olin Hall
07:45 – 08:30 am Breakfast/Snack @ Sorenson
08:30 – 10:00 am Plenary Session 3: Marketing for the Greater Good @ Sorenson
10:00 – 10:30 am Coffee Break @ Sorenson
10:30 – 11:45 am Plenary Session 4: Social Media/Online Retailing @ Sorenson
12:00 – 01:00 pm Lunch @ Knight Auditorium
01:30 – 03:00 pm Concurrent Sessions @ Olin & Malloy Halls
03:00 - 03:15 pm Coffee Break @ Wellesley Room
03:15 – 05:15 pm Concurrent Sessions @ Olin & Malloy Halls
Sunday 28 June 2020
08:30 – 10:30 am Concurrent Sessions @ Olin & Malloy Halls
10:30 – 11:00 am Coffee Break @ Needham Room
11:00 – 12:30 pm Plenary Session 6: Field Research @ Olin & Malloy Halls
12:30 – 01:00 pm Boxed Lunch
Thursday 25 June 2020
07:00 - 08:00 pm Conference Registration & Reception
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